News

Consumer protection: Airlines reimburse over 500,000 flight vouchers as result of the European Commission and consumer authorities action in COVID-19 pandemic

Thursday 21 July 2022

Consumer protection: Airlines reimburse over 500,000 flight vouchers as result of the European Commission

Aer Lingus Flight Cancellations

Friday 15 July 2022

The Commission for Aviation Regulation is aware of some passengers experiencing cancellations or delays with

What are you rights for delayed or cancelled flights?

Monday 27 June 2022

Passengers may be affected by the recent airline cancellations and delays. If your flight is delayed or cancelled,

Information for Passengers affected by Dublin airport queues

Monday 30 May 2022

Dublin Airport Authority (DAA) has experienced significant queues for check-in, bag drop and for security.

What are your rights for cancelled or delayed flights?

Friday 18 February 2022

Passengers may be impacted by recent flights delays and cancellations. If your flight is delayed or cancelled,

Stobart Air Ceases Trading

Saturday 12 June 2021

Aer Lingus Statement re Stobart Air Late on the evening of 11th June, Stobart Air notified Aer Lingus that

Flight Bans, Cancellations and Passengers Transiting Through Great Britain

Thursday 7 January 2021

The government announced a ban on all flights arriving into Ireland from Great Britain with effect from midnight,

EC261/2004 – Method of payment of refunds issued by airlines

Monday 7 December 2020

The Commission for Aviation Regulation has received a number of queries in relation to the method of payment

Regulation EC 261/2004 – Guidance Note on Flight Cancellations: Refunds and Vouchers

Thursday 23 April 2020

Airlines are offering passengers a mixture of the following options: the right to a refund payable after

COVID-19 Related Advice – Guidance on Regulation EC261/2004

Monday 23 March 2020

We have updated this note to provide further clarity to airlines and passengers during this period of unprecedented