New Passenger Rights App

Air Passenger Rights (APR) Day is an initiative which began in 2011 with the aim of raising public awareness of their rights and entitlements when travelling by air. The initiative is coordinated by the European Consumer Centre’s Network with the assistance of National Enforcement Bodies such as this Office.

The 2012 APR Day will fall on the 4th July.

In conjunction with the event, the European Commission has launched an application for smartphones which covers air transport amongst other items. The application is available in 22 EU languages and smart phone users will be able to access the download pages for all devices using the QR code found is the following press release: European Commission Press Release 04-07-12 regarding new Passenger Rights Smartphone Application.