If you have a complaint pertaining to a flight cancellation, long flight delay, instance of downgrading or denied boarding then you should complete the CAR's 'APR' on-line complaint form found here.
If you have a complaint relating to the assistance you received when booking your flight, at an airport in Ireland or onboard any aircraft departing an Irish airport, then you should complete the CAR's 'PRM' on-line complaint form found here.
For other "contact us" queries please either complete the following fields and we will revert to you as soon as possible or telephone us on 01 6611700 or 1890 787 787 or email us at apr@aviationreg.ie.
Finally if your query is media-related please contact the Commission for Aviation Regulation's (CAR) PR company Drury, by telephone on 01 260 5000, or via email to frontdesk@drury.ie